Privacy Policy for Ganak

1. Scope of this policy

This Privacy Policy applies to the Ganak mobile application distributed through the Apple App Store, Google Play and other authorized distribution channels, together with the related websites, servers, support services and administrative services operated by Advikas Technologies.

Ganak is intended for registered businesses and their authorized owners, managers and employees. Ganak accounts are generally created or approved by a business administrator or by the Ganak support team.

2. Information we collect and process

The information processed by Ganak depends on the features used by the registered business and the information submitted by its authorized users.

3. How information is collected

We may receive information:

• Directly from you when you sign in, enter records or contact support.
• From your registered business or business administrator.
• Automatically from the app, device, server logs and diagnostic systems.
• From service providers that help us host, secure, maintain or troubleshoot the Ganak service.

4. How we use information

We use information for purposes such as:

• Creating, authenticating and administering user accounts.
• Providing stock, invoice, sales, expense and reporting features.
• Displaying business information to authorized users.
• Generating reports, summaries and downloadable documents.
• Providing customer support and responding to requests.
• Protecting accounts and detecting misuse, fraud or security incidents.
• Diagnosing errors and improving app reliability and performance.
• Maintaining records and complying with applicable legal obligations.

5. Data sharing and disclosure

We do not sell or rent personal information. We may share or make information available only where reasonably necessary:

• Within the registered business: Information may be accessible to owners, administrators and other users who have been granted permission by that business.
• Service providers: We may use hosting, infrastructure, communications, analytics, security or diagnostic providers that process data on our behalf. They are required to use appropriate safeguards and process information only for the services they provide to us.
• Legal and safety reasons: We may disclose information when required by law, legal process or government request, or when reasonably necessary to protect users, our services or legal rights.
• Business changes: Information may be transferred as part of a merger, acquisition, restructuring or sale of business assets, subject to applicable law and appropriate confidentiality protections.
• With consent: We may share information when you or the relevant registered business has clearly authorized us to do so.

6. Data retention and deletion

We retain account and business information while it is needed to provide Ganak to the registered business, maintain security, resolve disputes, meet contractual obligations and comply with applicable laws. The retention period may depend on the type of record, the business relationship and legal or accounting requirements.

When an account or associated data is no longer required, we delete, anonymize or securely restrict access to it. Some information may remain for a limited period in system backups, security records or records that we are legally required to retain.

Account and data-deletion requests are verified before processing. We generally process valid requests within 7–14 business days, although additional time may be required when legal, security or business-account obligations apply.

7. Your privacy choices and rights

Subject to applicable law and the permissions of the registered business account, you may request access to, correction of or deletion of your personal information. You may also contact us to ask questions about how your information is processed.

Because Ganak accounts are connected to registered businesses, some requests may need to be confirmed by the business owner or account administrator. We may also verify your identity before completing a request.

8. Security

We use reasonable administrative, technical and organizational safeguards designed to protect information, including encrypted network communications where supported, authentication controls, role-based access and restricted administrative access.

No electronic transmission or storage system can be guaranteed to be completely secure. Users must keep their credentials confidential, use secure devices and immediately report suspected unauthorized access.

9. International processing

Information may be processed or stored in locations where we or our service providers operate. Where required, we use appropriate safeguards for transfers and processing in accordance with applicable law.

10. Children's privacy

Ganak is a business-management application and is not directed to children. It is intended for authorized adult business owners, managers and employees. We do not knowingly create accounts for or collect personal information directly from children through Ganak. If you believe a child has provided personal information, contact us so that we can review and delete it where appropriate.

11. Third-party links and services

Ganak or related support pages may contain links to external websites or services. Their privacy practices are governed by their own policies. We encourage users to review those policies before providing information to a third party.

12. Changes to this policy

We may update this Privacy Policy when our services, technology or legal obligations change. The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through the app, website or registered contact details where appropriate.

13. Contact us

For privacy questions, account-deletion requests or concerns about Ganak's data practices, contact: